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House Rules For Guests

  1. Check-in time is at 2:00p.m and check out time is 12:00 noon. There will be no adjustment in check out time if the guest checks in later than 2 p.m.
  2. Light cooking is allowed and at Sonny Ville our caretaker will be happy to cater your breakfast and dinner needs (which will be charged separately) or recommend local restaurants nearby.
  3. Guests are to keep the premises and its contents clean, tidy and in good order at all times otherwise a surcharge will be imposed Please report any damage to property or broken fixtures immediately to our caretaker for prompt repair.
  4. Smoking is strictly prohibited inside the bungalows at all times. Ashtrays are provided in the outdoor areas.
  5. Please switch-off lights and other electrical appliances when not in use. Faucets/showers are to be properly turned off when not in use.
  6. Valuable objects should be stored safely. We are not liable or responsible for injury, accident or loss of any valuables, money or personal effects of both guests and visitors during their stay.
  7. Unfortunately, dogs and other pets are not allowed.
  8. Rules and regulations may be changed at any time without prior notice.

Payment Policy

Reservations will be confirmed as valid when full payment is received upon bank clearance. A receipt will be issued accordingly. For payment by cheque or interbank transfer, please issue it to PERFECT PEAK SDN. BHD. and deposit into Public Bank Account No. 323-9729-227. 

Payment in cash must be settled directly with the caretaker for all food, drinks, etc. incurred before checking out of the bungalow.

Cancellation Policy

We do not offer refunds for cancellation. You may reschedule your reservation 21 days before your scheduled reservation. All rescheduling requests must be made in writing and subject to availability. Your rescheduling credit shall be valid for 3 months only from the original reservation date. A fee amounting to 20% of the full rental charges will be imposed for each rescheduling request, and this amount to be paid promptly before checking in.